Port Operations Manager

About Us:

Stena Line is one of the world's largest ferry operators, providing freight and passenger services across Europe. As part of our commitment to excellence, we are looking for a Port Operations Manager to join our team at Anglesey Freeport in North Wales. This is an exciting opportunity to work for a dynamic and innovative company in the maritime industry.

Job Description:

As the Port Operations Manager, you will be responsible for overseeing the day-to-day operations of Anglesey Freeport. Working as part of our port management team, you will ensure the safe, efficient, and cost-effective operation of the port, supporting our ferry operations and contributing to our overall success.

Key Responsibilities:

1. Port Operations:

   • Oversee all aspects of port operations, including vessel berthing, cargo handling, and passenger services.
   • Coordinate vessel arrivals and departures, ensuring efficient use of berths and resources.
   • Monitor port activities and make operational decisions to optimize efficiency and productivity.

2. Safety and Compliance:

   • Ensure that all port operations comply with relevant health and safety regulations and industry standards.
   • Conduct regular safety inspections and risk assessments of port facilities and equipment.
   • Implement measures to mitigate safety hazards and promote a culture of safety awareness among staff.

3. Customer Service:

   • Ensure the highest standards of customer service are maintained for both passengers and cargo customers.
   • Address customer inquiries and resolve any issues or complaints in a timely and professional manner.
   • Identify opportunities for service improvement and implement measures to enhance customer satisfaction.

4. Staff Management:

   • Manage and supervise port operations staff, including port agents, terminal operators, and support staff.
   • Provide leadership, guidance, and training to ensure that staff perform their duties effectively and efficiently.
   • Conduct performance reviews and address any performance issues or training needs.

5. Budget Management:

   • Develop and manage the port operations budget, ensuring that resources are allocated effectively and efficiently.
   • Monitor expenditure and identify opportunities for cost savings and efficiency improvements.
   • Prepare regular financial reports and forecasts for senior management.

Qualifications and Experience:

• Degree or equivalent qualification in maritime management, logistics, or a related field.
• Previous experience in port operations management, preferably within the maritime or transportation industry.
• Strong leadership and management skills, with the ability to effectively lead and motivate a team.
• Excellent communication and interpersonal skills, with the ability to interact with a diverse range of stakeholders.
• Sound knowledge of health and safety regulations and industry best practices.
• Proven ability to manage budgets and financial resources effectively.

Additional Information:

• This is a full-time, permanent position based at Anglesey Freeport, North Wales.
• The successful candidate may be required to work irregular hours, including evenings, weekends, and public holidays, to accommodate operational requirements.
• Stena Line offers a competitive salary and benefits package, including opportunities for training and career development.

How to Apply:

To apply for this position, please send a copy of your CV and a covering letter to [insert email address] by [insert application deadline]. Please include "Port Operations Manager Application" in the subject line of your email.

Stena Line is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We thank all applicants for their interest in this position; however, only those selected for an interview will be contacted.